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Celina Pagani-Tousignant is the president and founder of Normisur International, an international management consulting firm that specializes in Corporate Social Responsibility (CSR), Community Involvement, Work/Life (W/L), Diversity, and Executive Coaching. Having a strong global presence, her clientele includes customers in the U.S., Canada, Latin America and Asia. Celina’s goal is to create social change by building bridges between companies, communities and people from diverse backgrounds and forging relationships across cultural chasms. Her services include: executive briefings, manager and employee training, project management, strategy development, organizational change management, large systems intervention, facilitation, curriculum development, organizational assessment and speaker engagements.
Born in Uruguay, South America, Celina is fluent in Spanish and French and has a working knowledge of Portuguese. She has an M.A. in Clinical Psychology, is a licensed Marriage, Family and Child Counselor and is author of Breaking the Rules- Counseling Ethnic Minorities as well as many articles on counseling, Diversity, and Employee Assistance Programs (EAPs).
Celina’s corporate career started in 1974 when she got hired at Chevron Oil Field Research in La Habra, California, to work in oil recovery research. In 1976 she transferred to the Analytical Laboratory at the Chevron Refinery in Richmond, California, where she specialized in sample analysis using gas chromatography. While working for Chevron, Celina obtained her Masters in Clinical Psychology and her Marriage, Family, Child Counselor License. In 1985, she moved to Pacific Gas & Electric Co., where she worked as a Certified Employee Assistance Professional assisting employees and managers on issues related to workforce management and creating programs focused on enhancing employees’ health and wellness.
From 1993 to 1997, Celina worked as a Manager of Work/Family Initiatives at Levi Strauss & Co. While there, she developed W/L strategies for employees both in corporate headquarters and manufacturing plants. During her last two years at LS&CO, her position changed; she acted as a Global Health and Quality of Life Consultant in the Global Human Resources Department where she provided consulting services to LS&CO businesses around the world.
In 1998 Celina joined the faculty at the Boston College Center for Work and Family. She was instrumental in getting their W/L Certificate Program started, which ran until early 2005. In late 2005, World at Work, the professional Compensation and Benefits organization that took over the W/L Certificate Program, invited Celina to join their faculty team. Currently, she remains engaged with the Boston College Center for Work and Family working as a consultant on projects that have a global scope. In 1997, she became a faculty member at the Boston College Center for Corporate Citizenship (BCCCC). She teaches many of the CSR courses in the Executive Education Program to professionals from a wide of range U.S. and international organizations. In this role she travels constantly throughout the U.S, Canada, Latin America and Asia.
Celina has been working internationally since 1995. From 1996 to 1999, she helped the Servicio Médico de la Cámara Chilena de la Construcción develop an external EAP program in Santiago, Chile,. In 2004, she traveled to Bangkok, Thailand to deliver executive briefings and training on CSR and Corporate Community Involvement to global CEOs from Thailand, Vietnam, Malaysia and other South East Asian countries. In 2005, Celina taught a class entitled “Introducción a la Responsabilidad Social” in Chile, at Vincular, Pontificia Universidad Católica de Chile. Recently, she completed an extensive CSR training project in four Latin American countries, Peru, Brazil, Chile and El Salvador, in partnership with the Tellus Institute. The project was sponsored by “Banco Interamericano de Desarrollo” and EMPRESA.
In 2001, she became a U.S. speaker with the Department of State. She was invited numerous times to give presentations on CSR topics in Argentina. More recently she visited Guatemala and Uruguay where she delivered training in Spanish to various audiences on CSR, Community Involvement, Effective Partnerships and Corporate Volunteer Programs.
Over the years, Celina has conducted hundreds of Diversity and Transition Management seminars for people working in organizations undergoing change. She has also provided executive coaching and guidance to numerous leaders on how to deal with their own personal transition during times of extreme change. She has trained over 3,500 individuals and is often sought after as a speaker on topics related to CSR, Community Involvement, W/L, Diversity and Cross-Cultural Communication.
Celina’s extensive teaching experience includes serving as an Adjunct Professor of Psychology at John F. Kennedy University where she taught courses in EAP, Cross-Cultural Counseling, Clinical Case Application and Managed Care. She has served as a member of the One Small Step Steering Committee, Co-Chair of the Friends of Langley Porter Psychiatric Institute Board at UCSF, the President of the local EAPA San Francisco Chapter and the Vice Chair of Examinations for the EACC.
Currently she is a member of the Advisory Board at Upwardly Global, a non-profit organization that helps immigrant professionals with legal residency in the U.S. find jobs. She is also a member of the Sloan Work and Family Network Advisory Committee at Boston College, an organization that provides information and promotes dialogue among work-family academics and researchers, the business community and state policy makers.
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